Packaging
Your Holts Jewellery order will be wrapped to perfection in an ivory suedette box, and upon collection will be presented in a dusty rose bag, embossed with our heritage branding. Your jewellery care card and any relevant certificates are enclosed
Postal
Every postal order is sent in a dusty rose keepsake box embossed with our heritage branding, finished with ribbon and dried florals for a vintage touch. Every order is dispatched with tracked and signed for delivery.
Shipping
UK Shipping: Royal Mail Next Day Special Delivery - Free
International Shipping: UPS International Delivery - £40
Once your order has been dispatched you will be updated with a tracking number. A signature is required on all parcels and so please contact us if you'd prefer to organise a convenient delivery day for you (UK).The delivery address cannot be changed from the original delivery address given at the time of purchase.
Please note: For international orders, the customer is responsible for all additional taxes, import duties or tariffs that may occur.
Returns
Items purchased online through our website are eligible for a return and refund if they are returned within 14 days, each item must be returned with the original packaging and in the same condition as which they were received. Please contact us within 7 days of receiving your item to request a return and to receive details on how to do so.
Rings that have been re-sized before posting to you are deemed as bespoke and are not eligible for a return or refund.
New, bespoke and made-to-order pieces are not eligible for a return or refund.
In store purchases are available for exchange.
Please note: The cost of postage to return an item will be at the expense of the customer.
Have a question about resizing or reserving a piece? Then head to our most frequently asked questions.
Visit Our Bath Showroom
Based in a Georgian townhouse in the heart of Bath, visit our antique-inspired showroom by appointment to explore our collection over a glass of champagne with expert guidance on hand.
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Reviews
★★★★★Fantastic personal service, beautiful rings and I would recommend to anyone!
R Wilkes
★★★★★Buying from a local independent business makes the whole experience feel more personal and makes the process even more special. The ring is utterly stunning and my fiancé and I could not be happier.
M Ash
Devon, UK
★★★★★I wanted to let you know that the rings arrived just now. They look absolutely beautiful. We are blown away.
C Taylor
Balitmore, USA
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Wrapped to Perfection
Your order will be wrapped in an ivory suedette ring box, set inside a dusty rose keepsake box embossed with our heritage branding, finished with ribbon and dried florals for a vintage touch.