Some of our most frequently asked questions

Yes! We can reserve a ring for you for 48 hours without a deposit. After this a deposit is required to secure the ring. We're very flexible and try to help as much as we can so if you'd like to discuss payment options on a piece then let us know.

Absolutely! Our showroom is located in Bath, Somerset and we offer a by appointment service where you can try on as many pieces as you'd like. Melissa will be on hand to guide you through and answer any questions you may have.

We offer a custom or bespoke wedding ring service, allowing you to create the perfect wedding ring to accompany your engagement ring especially if you require a shaped to fit band. Our own design of vintage inspired engagement rings can be set with the Diamond of your choice and we can source the perfect stone to your specifications. 

Occasionally we purchase jewellery, we request that you email us with clear pictures of the items you may have for sale along with any information you have about the pieces as well as an idea of the price you were hoping to achieve.

About Vintage Jewellery

Conflict or "Blood Diamonds" are those brought to market by either illicit trade or used to fund war or conflict, they were mined at sometime in the last 50-60 years. Most conflict Diamonds originate from areas such as Sierra Leone, Ivory Coast, Angola, Liberia, Democratic Republic of the Congo or The Republic of Congo.

Most of the antique and vintage pieces that we offer predate this period and are therefore conflict free. Whilst modern mined Diamonds have to adhere to the Kimberley Process (a mine to market system to trace and track a Diamonds journey) there are still shortfalls and this process is still not a guarantee your new Diamond is conflict free. Therefore the only way of ensuring your Diamond is conflict free is to buy antique or vintage that predates the 1970s. This is one of the many reasons we specialise in vintage pieces!

With over a decade in the industry we have the experience and knowledge when it comes to dating an item of jewellery. Each piece bears hints and clues which help us to determine it's age and the materials used and overall style of a piece also aids us in dating an item of jewellery, especially when hallmarks are not present which is often the case with vintage jewellery.

The cut of the stones can often aid us in dating a piece as the evolution of cutting techniques has a distinctive timeline, for example with Diamonds, we know Old Cuts were cut by hand up to the beginning of the 20th century and these have distinctive faceting and bruting styles that help us to age them.

We scour all over the world to bring you the best antique and vintage pieces. We have lots of trade contacts and search through auctions as well as attending jewellery shows and fairs. If there was something in particular you were looking for then let us know, we often source pieces for clients looking for specific items.


Yes, most of our vintage and antique rings are suitable for resizing unless stated otherwise in their description. You can add the size you require to the 'notes' section at checkout or email us with your order number and we will arrange this for you.

Re-sizing takes 2 weeks to complete. Please get in touch if you require your ring by a certain date and we will do our best to accommodate.

We offer the first re-sizing free of charge, if your ring needs adjustment later down the line (hands change over the years!) then this is done at a cost of £80.

Proposing is one of the most exciting moments in life but also one of the most daunting! Once you have found a ring there are a few options if you don't know their ring size:

- Wait until you've proposed and have the ring altered afterwards. That way you can get their finger measured accurately and get the sizing right first time.

- Measure a ring they already wear. Usually there is a size or twos difference for the same finger on each hand so this isn't always the most accurate method.


We send our jewellery by fully tracked and insured delivery, both in the UK and internationally, find out more on our Shipping and Packaging page. Find Out More

We have stunning Holts branded velvet boxes especially made for us. Find out more about our packaging here. Our Packaging

Yes! We use plain and discreet outer packaging for our parcels so no one will know what's inside. We are however required to add our senders information to the back of the parcel which is on a very small label.

Payment Options

Payment can be made securely through our website by card or we can send you our details for a bank transfer. You can also pay by card in the showroom.

If you'd like to arrange a payment plan and break payments for an item into instalments then do get in touch. Usually we suggest 3 equal payments over 3 months with the first payment as a deposit. Email us to find out more.

Returns Policy

Yes! If you aren't 100% happy with your purchase you can return it for a full refund (minus postage back to us) within 14 days of receipt. Please see our Shipping, Packaging & Returns page for full details and exclusions.

Returns are not accepted for bespoke rings including rings which have been sized before sending to you.

Warranty & Repairs

Holts Jewellery offer a warranty on all of our new and bespoke jewellery against any manufacturing defects. If you experience a problem with your purchase please feel free to contact us to discuss the issue. If we deem the problem to be a manufacturing fault, Holts Jewellery will repair the item at no cost to the customer. This warranty excludes damage caused by wear and tear or negligence. After six months of purchase all missing side or accent stones will be considered wear and tear and will be at the expense of the customer.

Vintage Jewellery

Vintage and antique pieces of jewellery are by their nature used and pre-owned. Every effort is made to check and secure claws and setting before sale. Antique and vintage items do therefore not come with a guarantee but if any problems are encountered we will do our best to assist you.

We don't offer a jewellery repair service other than to pieces purchased through Holts Jewellery. If your item from us needs a repair or service then do get in touch and we'd be happy to help.